The General Data Protection Regulation (GDPR) is a legal framework that applies to all African countries. This reform reinforces individual rights and requires all companies to comply with the processes involving the collection, recording, storage, sharing, and destruction of personal data by the company and its subcontractors.
Data is collected on behalf of the event organizer, who is the data owner and can legitimately use it for the event. The organizer must obtain consent through registration forms.
Data is retained for 5 years or until a deletion request is received, made directly by the organizer. Requests made to Surevices by participants are initially forwarded to the relevant organizers (data owners).
For its records, Surevices retains transaction details as legal proof of sales contracts, tickets, or products when involved in the transaction (a legal requirement, retained for 5 years post-event). No other use of this information is made.
Surevices does not process banking information. Instead, payment service providers handle payment collection and validation through wallets.
Cookies are used technically for authentication to the platform and certain application functionalities.
Aggregate statistical cookies provide event organizers with ticket sales insights without collecting personal data.
Surevices Data Protection Officer (DPO) can be reached via email at .com or by mail addressed to: info@surevices.com
DPO Surevices
6 Rue des Cocotiers
BP 8416
Douala, Cameroun
Whether you want to host a single
or multi-events, Surevices is the
best choice for you.
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